Questions asked by the Tunixx Community
In which regions does Tunixx operate?

We are specialized in Croatia, Spain and the Balearic Islands (Mallorca, Ibiza, Menorca, Formentera). Thanks to our network of local premium partners, we can operate quickly and reliably in the most important vacation regions.

How does the booking process work?
  • Contact us: Write to us using the online form or give us a call.
  • Tailor-made needs analysis: We discuss what you have in mind and what services you need.
  • Quotation preparation: You will receive an individual quotation with clear services.
  • Confirmation: If you accept, we will coordinate all steps with our partners.
  • Tunixx (Do nothing!): We implement everything as requested and keep you up to date.
How far in advance should I inquire?
  • Regular services (e.g. housekeeping, garden maintenance): Best 1-2 weeks in advance.
  • Events & major gatherings: Depending on the scope, 2-6 months in advance so that we can secure locations and partners in good time.
  • Last-minute requests: Thanks to our 24/7 service promise, we can often respond at the last minute. A quick solution is often possible.
Do I have to be on site while the services are being carried out?

No. Many of our customers are not permanently in their holiday property. We only enter your property with your permission and keep you informed about photos, updates or arrangements by phone/email. Trust and discretion are a matter of course for us.

How does TUNIXX ensure the quality of the service providers?

We only work with hand-picked premium partners who meet our quality standards. These include reliability, professionalism, service level and (where possible) German-speaking contacts. We also carry out regular quality checks and obtain feedback from our customers.

Can I combine several services?

Naturally! We often recommend combination packages such as housekeeping + garden maintenance or shopping + repair service. This is usually cheaper and less work for you. The more services you bundle, the easier it is to coordinate.

What services exactly does TUNIXX offer?

We offer a wide range of feel-good services for holidaymakers, property owners and companies:

  • Stay & accommodation (e.g. finca rental, housekeeping, property management)
  • Experiences (e.g. boat & yacht charter, excursions, children's activities)
  • Events & celebrations (e.g. weddings, birthdays, company parties)
  • Business & Team Retreats (z. B. Workation, Teambuilding, Workshops)
  • Essentials (e.g. shuttle & driver service, handyman services, laundry service)
  • All-in-one packages (all-round carefree, from A to Z)


We also fulfil special requests - just tell us what you need.

How do Tunixx rates work?

We offer customised packages and individual services. This can look like this, for example:

  • Hourly rates or daily rates for simple tasks (e.g. driving services, housekeeping).
  • Flat rates & combination packages for recurring services (e.g. housekeeping + garden maintenance).
  • Event flat rates for event planning (depending on location, catering, number of participants, etc.).


In any case, you will receive a transparent cost estimate in advance so that you know exactly what costs will be incurred.

What does Tunixx 24 hour Service mean?

We offer round-the-clock availability, ensuring we can assist you 24/7. If any unexpected changes arise—such as flight delays or additional excursions—we remain flexible and can handle them at any time, day or night.

What happens in the event of last-minute changes or cancellations?

A change at short notice? Please inform us as early as possible. We will do our best to reschedule flexibly and find a solution (there usually is one!)

In the event of cancellation, our AGB apply. Depending on the time of cancellation, fees may apply, especially if fixed costs have already been incurred for partners.

More Questions?

Feel free to contact us by phone or email. Once you have received all the answers, click on the button and start your personalised service request - we look forward to helping you!